Research shows that the majority of adult patients today are comfortable with traditional telephone and face-to-face methods of communicating with their physicians. However, millennials prefer to eliminate in-person visits altogether and crave the digital connectedness that only Integrated TeleHealth Solutions can provides. It’s simply easier.
In the not-too-distant future, TeleHealth will be such an integral part of the medical experience that there will be no difference between traditional healthcare and TeleHealth; TeleHealth will be healthcare The tipping point, is just around the corner. Soon, projected within the next four years, there may be more patients that are using TeleHealth than visiting face to face with their doctors.
Today’s digital natives expect to interact online with service providers – including their physicians – with the same convenience they experience with ride-sharing via Uber or booking a vacation room via Airbnb. “Those providers that haven’t begun catering to the younger patient demographic using TeleHealth are already falling behind.” To remain relevant, healthcare providers must maximize on these expectations by providing TeleHealth Solutions. Our offering, “link” provides a viable, nimble, flexible interactive solution.
A Three-Stage TeleHealth Model
Healthcare providers adopting TeleHealth solutions are finding themselves in one of
three stages along their respective TeleHealth transformation journeys.
- Stage one is an ad-hoc solution often cobbled together to support the narrow, urgent need of a small group of clinicians and patients.
- Stage two is a rationalized, departmental TeleHealth strategy that is more standardized and programmatic.
- Stage three is a clinically integrated TeleHealth solution that enables advanced data exchange between healthcare providers, patients, labs, pharmacies and family caregivers.
There are already over 30 service lines including radiology, stroke care/neurology, dermatology and even behavioral health that are using TeleHealth with regularity, and the solutions they’re employing can be categorized into four basic TeleHealth categories, each of which can be tailored to that service line’s specific patient needs.
- Clinical Benefits -
- Reduce Readmissions
- EMR integration
- Timely, predictable, increased patient interaction
- Increase in patient interaction
- Increase overall system capacity
- Reduction in Patient transfers cost
- Social Benefits -
- 24/7 real time access
- Sense of security
- Transparent care delivery
- Peace of mind
- Active participation
- Care provider coordination
- Who Benefits? -
- Health care providers
- Primary physicians
- Telemental health
- …And others, regardless of location
Four Types of Telehealth Solutions
Care supported by mobile devices to promote healthy behaviors, deliver alerts or reminders, and promote remote case management, including anything from virtual monitoring to behavioral health assistance or interactive consultations. When is it useful? Care providers workers or patients and loved ones for example, can employ remotely monitoring devices “Link” or even “smart” clothing to alert caregivers when they need assistance.
A live, bi-directional, high definition, video-based encounter between patient and provider for consultations, health exams, health education and training, and patient observation. When is it useful? Patients who have multiple caregivers whom need to effective delivery of all sources. Through synchronous TeleHealth “Link” enables a high level of coordination remotely and promotes effective and efficient communications in real time remotely.
The collection of vital signs and health progress data from chronically ill patients and the transmission of that data to a provider in a separate location for care or support. When is it useful? Patients who are otherwise ready to leave the hospital or a facility but who need regular monitoring of their vital signs could benefit from having their blood pressure monitored at home and be able to remotely participate in a real time consultation with their physician and other caregivers. “Link” provides direct remote monitoring access in real time.
STORE AND FORWARD
The transmission of information such as images, clinical results, education, training and patient portals to be reviewed at a later time. When is it useful? Imagine a patient recovering in a distant remote location; the patient cannot be transported, has bruising and swelling to the abdomen. A caregiver uses “Link” to transmit and communicate in real time with technicians who direct the caregiver in capturing the right screen shots; those views are then stored and forwarded to a radiologist or specialist who can evaluate the patient remotely.